Grievance Appellate

  In the present times as today wherein every citizen is a digital citizen or digital ‘nagrik‘ the system of accountability, redressal and operations will also have to be digitalized. In an attempt to do so, under the ambit of Information Technology Act, 2000 (herein the Act), the law for holding intermediaries liable has been introduced under Section 79, and the criteria and conditions to hold them liable has been prescribed under the Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (herein the IT Rules, 2021). When we talk about “digital intermediaries” we include every OTT platform, shopping websites, marketing websites, publication websites and blogs, and others as the contemporary evolution will lay bare.